Since our company’s inception, we have been refining software and algorithms that extract meaning from speech behavior, and have built this technology and experience into the Cogito Vocal Signaling Platform. By deploying the platform in multiple experimental and real-world scenarios, we have developed and validated several fully-automated context-specific services. These include:
1. The Cogito Depression Monitoring Service (Beta). This service automatically processes normal care management telephone calls and other types of recorded speech, providing healthcare professionals with a comprehensive and cost-effective way to proactively identify patients that may need clinical depression support.
2. The Cogito Engagement Monitoring Service (Beta). This service automatically processes normal telephone calls and assesses member/customer engagement levels on an on-going basis to predict future follow-through.
3. The Cogito Consulting Service. This service helps organizations optimize telephone-intensive business processes by extracting objective biologically-based data that can be used to identify successful strategies for achieving customer and client outcomes.
All our services are private, secure and, for US healthcare clients, HIPAA-compliant.